We have listed frequently asked questions that we often receive.
If your question isn't covered here, please contact us separately.

  • Can I use it in the dishwasher?

    The product is very thin and delicate, so we recommend hand washing.

  • Are there any stores where I can purchase the product?

    The product is available at "Kokuryu-do" in Kanazawa City, Ishikawa Prefecture, and "shop&gallery SUNABA" in Morioka City, Iwate Prefecture.

  • Are there any precautions to take when starting to use it?

    Before using it for the first time, please lightly wash it with dishwashing detergent and a sponge.

  • Can I use it in the microwave?

    Porcelain items can be used, but we kindly ask you to refrain from using earthenware items.

  • Stains have developed over time. What should I do?

    For stains such as tea stains, please use a commercially available bleach.